I spent two several hours as well as a half at AA counter and didn't have the choice as I are already informed or to loose my ticket and go house
I went to my hotel and spent the next 4 hours on the phone with AA within an try to contain the bag despatched to LGA initial thing in the morning, the place I will be waiting around.
Owning just finished (3/18) a flight from Miami Airport to Philadelphia, we uncovered the service while in the Miami Airport from the American Airline people wasn't per effective or Expert service. We were given incorrect directions to our Examine-in area, nevertheless whenever we experienced to have in line for a safety Look at. We have been sent to the wrong site for that operate.
American airlines neglected to provide me health-related assistance Once i questioned for it. The staff stated that due to the fact I didn’t make arrangements for guidance they couldn’t help me. Like I realized I had been gonna Possess a health-related emergency. Get genuine American Airways and begin caring about your customers.
I lately had a flight cancelled by American Airways and stood within a line for forty five minutes to obtain rebooked on An additional flight. I had been shocked to understand which the gate agents didn't Use a check out to the available USAIR flights.
my grand mother have a flight from Ecuador two/eighteen/16 (prevent in Miami)in route to Ny,when she was waiting around to obtain her luggage what a surprise she acquired!!her luggage was broken and someone within steal some good that was inside of,also the zipper was violated(damaged)she missing in items that she deliver it to my household with the Value about $350 when she educated what takes place in AA counter in JFK NY they made available to replaced her new baggage having an utilized and outdated one particular that appears like they pick up inside the garbage!!.also they said that to mend normally takes about four months!
She was great and I hope she's to the flight future spet Once i am heading back again to St Thomas Thanks Mike
Tomorrow, on my BIRTHDAY, I’ll take care of your third share allocation being a Particular birthday existing from all of you and tank you given that-
Just crafting to Allow you realize inspite of the difficulty in attending to my destination on March two, 2016, as well as the disappointment I had Along with the scheduling from you, I used to be very happy with the staff at Charlotte, North Carolina. All of that I came in connection with had been most helpful and kind.
So, we landed in An additional metropolis, stayed the night there, after which flew in another Plane. We have been all set to go, after which they explained to us we couldn’t go anywhere due to “Mechanical Problems.
The complete crew personnel was awesome , but this guy went past the jobs anticipations and needs to be praised and identified. I’m also content we get yourself a snack once more.
I needed to Allow you understand of An impressive young girl you have Doing work for you personally at Dallas-Ft. Value airport. Her name is Nyanina Kong, and he or she goes via the identify of Nina.
On seven/19/2013 I flew by means of American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worthy of airport. I had the worst working experience I've ever experienced While using the American Airways Reps there and After i known as purchaser service they were no help possibly. To start with, a person of one's Associates despatched us to the incorrect click over here now gate; I had to inquire a consultant where by our flight could be departing from simply because a gate selection was not on my boarding pass. We went to your gate instructed and were sent to the incorrect gate, considering the fact that we have been at the wrong gate we didn't listen to our departing flight information and facts leading to us to overlook our flight. We went to the counter requesting a standing of our flight for the reason that we experienced listened to absolutely nothing, just one AA attendant in the station was not prepared to glimpse everything up because she was typing or carrying out something else. I described to her that it absolutely was critical simply because we could miss out on our flight. She didn’t care. Even though there was a protracted line of folks waiting to speak with the one AA rep offered. I waited in line for so long as I could, I then saw an AA representative strolling by and I stopped her for help, she reported there was almost nothing she could do and despatched us to a different AA desk. We went to that desk and we have been instructed our airplane was right there outside getting ready to just take off Which they'd not let us about the aircraft because should they known as the AA Associates on the airplane and ask them to await us it can make All people mad?
Whenever we lastly gained an electronic mail reaction from American Airways, the overall reaction time was about 1 hour. While we waited an hour, we did get numerous responses to our First dilemma: